PRIVACY POLICY — Luxury Travel Hunters

 

Luxury Travel Hunters (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, or communicate with us.

1. Information We Collect

We may collect:

  • Personal details (name, email address, phone number)
  • Travel preferences and service requests
  • Payment and billing information
  • Website usage data (cookies, analytics, device information)

2. How We Use Your Information

We use your information to:

  • Provide concierge and travel services
  • Process bookings and reservations
  • Communicate with you about your requests
  • Improve our website and user experience
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Trusted service providers (hotels, airlines, restaurants, partners)
  • Payment processors
  • Legal authorities if required by law

We never sell your personal information.

4. Data Security

We use reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

5. Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your information
  • Withdrawal of consent

6. Cookies

Our website may use cookies to improve functionality and analytics. You can disable cookies in your browser settings.

7. Contact Us

For privacy‑related questions, contact us

TERMS & CONDITIONS — Luxury Travel Hunters

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By accessing or using Luxury Travel Hunters’ website and services, you agree to the following Terms & Conditions.

1. Use of Services

Our concierge and travel services are provided on a best‑effort basis. Availability of bookings, reservations, and experiences depends on third‑party providers.

2. User Responsibilities

You agree to:

  • Provide accurate information
  • Use our services lawfully
  • Not misuse or attempt to disrupt our website or systems

3. Payments & Fees

All fees for services, bookings, or memberships must be paid as specified. Third‑party providers may have their own terms and cancellation policies.

4. Cancellations & Refunds

Refunds depend on the policies of the third‑party suppliers involved (e.g., hotels, airlines, restaurants). We will assist where possible but cannot guarantee refunds.

5. Limitation of Liability

Luxury Travel Hunters is not liable for:

  • Losses caused by third‑party providers
  • Travel delays, cancellations, or changes
  • Personal injury, damages, or losses during travel

Our liability is limited to the maximum extent permitted by law.

6. Intellectual Property

All content on this website (text, images, branding) is owned by Luxury Travel Hunters and may not be copied or reproduced without permission.

7. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the updated terms.

POPIA NOTICE — Luxury Travel Hunters

Last updated: [Date]

Luxury Travel Hunters complies with the Protection of Personal Information Act (POPIA) and is committed to safeguarding your personal information.

1. Purpose of Collection

We collect personal information to:

  • Provide concierge and travel services
  • Process bookings and reservations
  • Communicate with clients
  • Improve our offerings

2. Consent

By using our website or services, you consent to the collection and processing of your personal information as outlined in this notice.

3. Your POPIA Rights

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with the Information Regulator

4. Storage & Protection

We store personal information securely and only for as long as necessary to fulfil the purpose for which it was collected.

5. Sharing of Information

We only share your information with trusted third‑party partners when required to fulfil your service request (e.g., hotels, airlines, restaurants).

6. Contact Information

For POPIA‑related queries, contact us

Luxury concierge services for global travel, exclusive dining, VIP events, lifestyle management, and premium member experiences. We specialise in personalised itineraries, priority reservations, insider access, and 24/7 concierge support across South Africa  and worldwide destinations. Enhancing everyday living with curated experiences, bespoke travel planning, and elite membership benefits designed for individuals, families, and businesses.
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